Frequently Asked Questions
Log in to the “Payment cards” section in your personal account.
Select “Order a virtual card for 25 USDT.”
Fill out the form, check the box, and click “Order a payment card.”
Done! Your card is being prepared for issuance. The card fee will be deducted from your Bitbanker balance.
The card will appear on the page with the status “In production.” Card issuance takes between 2 and 15 minutes.
Once issued, the card will appear on the page with the status “Issued.”
To activate the card, you need to top it up. Click “Top up to activate.”
Select the card you want to top up and enter the amount to be deducted. Only USDT is available for topping up.
You can also set up auto top-up for the card. Check the box, specify the balance threshold at which the card will be automatically topped up, and enter the top-up amount.
Click “Top up card.”
After topping up, the card will become active and will be displayed on the page showing its balance and the option to top it up again.
The card balance does not update automatically. To see the current balance, use the refresh button.