Frequently Asked Questions
To initiate a fund transfer using the Bitbanker Telegram bot, please follow the steps below:
Open a chat with the Bitbanker Telegram bot.
Access the menu and select the "/transfer" command.
Enter the Telegram username of the intended recipient. Please ensure the username includes the "@" symbol, as it serves as a public link to the account and is required for the transfer.
To obtain the recipient's username, you can copy it from the Telegram chat menu. Click on the chat header and copy the username, which begins with the "@" symbol.
Send the Telegram username to the bot in the chat.
If you entered a username that does not have a Bitbanker account, the bot will notify you accordingly.
You can transfer funds to a user who is either not registered with Bitbanker or has not connected their Telegram account to their Bitbanker account. The recipient will be able to withdraw the funds immediately after registering with Bitbanker and linking their Telegram account. The bot will provide you with prompts that you can send to the recipient.
If you entered an incorrect username, you can restart the operation by clicking on "Start again".
After successfully entering the username in the chat, the bot will display the balance of your Bitbanker account and prompt you to select the currency for the transfer. Click on the desired currency in which you wish to make the transfer.
Enter the amount you wish to transfer.
Done! The transfer has been completed.